Privacy Policy

1Information We Collect

When you use our website, we collect the following types of information:

• Information you provide voluntarily — such as your name, company name, email address, phone number, and message, submitted through our inquiry / quotation forms or sent to us directly by email or WhatsApp.
• Technical information — including your IP address, browser type, device type, pages visited, referring website, and time of visit. This is collected automatically to keep the website secure and to understand how visitors use it.

We do not require you to create an account, and we do not collect payment card information on this website.

2How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotations for our products;
• To communicate with you about your order, samples, or shipping;
• To improve our website, products, and customer service;
• To protect the security and integrity of our website.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3Cookies

We use cookies and similar technologies (such as local storage) to remember your preferences and to analyze how the site is used. On your first visit, we ask for your consent through a cookie banner. You can change your choice at any time via the “Cookie Settings” link in the website footer.

We use the following categories of cookies:

• Essential cookies — strictly necessary for basic functionality, such as remembering the cookie preference you chose. These are always active and do not require consent.
• Analytics cookies — set by Google Analytics 4 (GA4) only after you accept, to understand aggregate visitor behavior so we can improve the site.

Google Analytics 4 & Consent Mode. We use Google Analytics 4 with Google Consent Mode v2. If you choose “Only essential”, analytics cookies are not set and GA4 runs in a cookieless, privacy-preserving mode. If you choose “Accept all”, GA4 may set cookies to measure traffic and usage. IP addresses are not used by default in GA4 for standard reporting.

You can disable cookies in your browser settings at any time, or withdraw your consent through the “Cookie Settings” link in the footer. Please note that some parts of the website may not function properly if essential cookies are blocked.

4Third-Party Services

We may use trusted third-party services to operate our website, including:

• Google Analytics 4 — to measure website traffic and usage patterns, subject to your consent as described in the Cookies section;
• Communication tools — such as WhatsApp and email, to communicate with you when you contact us.

These third parties process data under their own privacy policies. We recommend reviewing them if you have concerns. We do not control their data practices and are not responsible for their policies.

5Data Retention & Security

• Retention — We keep inquiry records for as long as needed to fulfill the purposes described above (typically up to 2 years for business correspondence), unless a longer period is required by law.
• Security — We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6Your Rights

Depending on your location (for example, under the GDPR in the European Union or the CCPA in California, USA), you may have the right to:

• Request access to the personal information we hold about you;
• Request correction or deletion of your personal information;
• Object to or restrict certain processing of your personal information;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe, typically within 30 days.

7Children’s Privacy

Our website and products are directed at business buyers and adult professionals. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the “Last updated” date shown above. We encourage you to review this page periodically.

9Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hzovh§yrmlyrv^xln
• WhatsApp: +86 139 1234 5678